Operations Manager
South West
£70,000 - £90,000

Head of Business Operations - Transport and Recycling

Ref: 10537| Posted: 31st Aug 2021

The client is a long established company providing transport, recycling and supply solutions to a broad range of clients in the South West region and beyond.

With a proven track record, the Company has grown and developed over the past 20 years, making significant investment in staff, operational facilities, fleet and plant, delivering a capability to evolve whilst meeting the needs of clients & the environment responsibly.


The Brief

The strategic aim of the role is to strengthen the senior management team and enable the Directors to form an executive board. A gap has been identified for the Head of Business Operations role, a divisional head who will have management and budgetary responsibility for operational functions including HR, finance, health & safety and environmental.

The Head of Business Operations role will be pivotal in leading a shared services function to support the other technical divisions of the Group.

This is a unique opportunity for the right candidate to take over the business operations of this well established and successful company.


The Role

The Head of Business Operations is a newly established role, responsible to the Directors for the effective planning, performance, direction and leadership of their team, and with full budgetary and P&L accountability for their division.

The ideal candidate will have a strong financial background, and must be a proven leader with the ability to deal tactfully and confidently with key stakeholders across all areas of the business.

The successful appointee will preferably already be working within a senior capacity in the transport, or recycling sectors.

Their duties and responsibilities will include;  

  • Contribute to the strategic direction and sustainability of the organisation while ensuring its vision and values are upheld
  • Work with the Executive Board and other Divisional Heads to create and implement strategies and achieve goals
  • Work with the other three Divisional Heads in the senior management team to manage operational costs in line with the business plan agreed with the Executive Board
  • Act as a business partner to the company’s operational teams
  • Work with each of their direct reports in the Shared Services team – HR, Finance, H&S and Marketing – to design and implement KPIs and targets, and oversee adherence to the same going forwards
  • Review internal process and procedures and identify opportunities for improvement and efficiencies
  • Keep up with current trends, best practice and legal requirements in the wider construction industry


The Requirements:

The successful candidate will have outstanding leadership skills, with the ability to manage a wide portfolio of key stakeholders including customers, suppliers, public sector bodies.

In addition, the ideal candidate will also:

  • Have at least 5 years experience of working within a senior management capacity
  • Hold relevant professional qualifications, ideally in accounting or business administration e.g., degree level qualification or equivalent, or be qualified by experience
  • Possess strong strategic, operational and problem-solving capabilities
  • Demonstrate strong financial acumen and an ability to digest, interpret, understand and present financial data
  • Have a commercial mindset with a successful track record of quantifiable growth and profit achievements
  • Demonstrate proven large full P&L management expertise
  • Have experience of working with multiple stakeholders, internally and externally
  • Have sound decision making and natural leadership skills
  • Be a confident communicator with ability to deliver clear messaging and excellent influencing skills

The Benefits

  • A competitive salary in line with experience plus generous holiday allowance and benefits package.
  • Scope for progression to a more senior role within the operations team in the future
  • Well established company with a full order book and strong retained client base across the UK