Contracts Manager
East Midlands

Gas Contract Supervisor

Ref: 10289| Posted: 26th Apr 2021

Contracts Supervisor



Company Van and Fuel Card

Tools including Gas Analyser and Van Stock

Full Uniform and PPE

PDA / Phone or Tablet

Company Pension


Staff Discounts

Company Events

Reduced Local Gym Membership

Training & Mentorship

Variety of Work

No Long Distance Travel

Additional Earning Potential

Qualification Renewals paid for (after a successful 6 Month Probationary period)

Responsibilities and Duties:

Surveying properties.

Completing Work-in-Progress, Quality Checks and Health and Safety Audits whilst engineers on site.

Build and maintain relationships with client(s), tenants and external customers.

Adhere to all deadlines set and meet department objectives.

Oversee Engineer workloads.

Ensure targets are met

Ensure installation paperwork is returned and checked, and any remedial works planned, completed, etc.

Hold Toolbox Talks with direct staff and subcontractors.

Attend weekly office meetings (performance to KPIs).

Complete ladder checks/tagging quarterly for direct staff and subcontractors.

Liaise with the administration team to ensure the smooth running of the contract.

Investigate any complaints, ensuring the Company Complaint Procedure is followed.

Check engineer standards i.e. uniform, appearance, etc.

Check engineer understanding of Health, Safety and Environmental responsibilities/duties and Company Procedures.

Complete weekly vehicle and equipment check on own van/tools.

Complete van audits (all engineer vans checked monthly) ensuring they are clean and tidy, roadworthy and the van information pack is present.

Act as first point of call for the Contract team, including administration and engineers, for any complaints, grievances, or issues they may have.


Qualifications / Experience

Full, clean Driving Licence.

Gas Qualifications

Extensive experience of the industry

An approachable and positive role-model to the team.

Proactive with a can-do attitude, demonstrating the Phoenix values.

Ensure all administration tasks are performed in line with company procedures.

Offer a high level of customer service at all times.

Have a flexible approach to working hours.

COVID-19 Considerations:
The company have undertaken a thorough Covid-19 Risk Assessment and have Covid-19 working policies and procedures in place