Industrial Roofing

Field Service Engineer

Ref: 10209| Posted: 24th Mar 2021


Location -  Central London

Salary - Up to £50,000 per annum + up to 25% bonus

Benefits - Private medical insurance + Company car


Our client currently have an opportunity for a Field Service Engineer to join our team. There may also be the requirement to travel further afield on occasion.

About the Client

Leading manufacturer of roofing and cladding systems.  Manufacturing excellence, first class customer service and unrivalled expertise in meeting the needs of the market.

Service-led business unit providing design and construction teams with a comprehensive portfolio of advanced through-wall façade systems suitable for a multitude of performance applications and architectural styles

About the Role

Key Responsibilities:

  • Customer product training, covering all aspects from delivery, storage, handling, and installation.
  • Development of technical literature including installation guides and training presentations.
  • Development and construction of new product training rigs.
  • New product applications, design, and development of induction programmes for customers.
  • Customer onsite support, advice, and inspections.

General Duties:

  • Inspection of “in progress” roofing and cladding systems ensuring installation/specification compliance to company requirements.
  • Inspection of existing building envelopes.
  • Produce and issue site inspection reports to a high commercial / contractual level.
  • Reporting to Field Service Manager on identified product non- compliance’s and customer training needs.
  • Organising customer product training at Holywell, various locations across the UK, including customer’s premises or virtually online using blue jeans or teams.
  • Specification of training facilities and services to support training programmes.
  • Deliver and present training programmes to customers, using various computer software and visual aids.
  • Install a consistently reliable feedback system providing information on literature amendments; technical advice; product development and other services to support continuous improvement of products, service, and applications.
  • Convey feedback from sites to internal departments, on product application and performance.
  • Liaise on customer interface activities with Area Sales Managers.

About the Candidate

The successful candidate will possess the following skills and experience:

  • Good working knowledge of the roofing and cladding industry covering the supply/installation of products, site, and contractual issues.
  • Experience of building regulations and insurance requirements.
  • The ability to work at height and understand the health and safety requirements for roofing and cladding.
  • Good communication skills – written and verbal.
  • Proficient IT skills.
  • Good organisational skills.
  • Be a team player.
  • Have strong analytical skills.
  • Have the ability to problem solve to a positive outcome.
  • A formal qualification to HND in Construction or NVQ Level 2/3 in Roofing & Cladding is essential.
  • A Construction Skills Certification Scheme Card will be required to carry out the role
  • A full UK driving licence is essential.

Points of Appeal

  • Paying up to £50k and bonus
  • Well established company who can offer stability and longevity with career progression
  • Fully expensed company car
  • Extensive training opportunities
  • Private medical insurance